Use this only if requesting a Service but not an Upgrade Service. For Upgrades choose one of the 3 Upgrade Options.
Included in price:
Repair/Adjustment Free of charge if covered by warranty
Return Shipping & Handling USA-$25, International - $50 - Must Be Paid Before Sending The Hoop To Us Regardless The Fact That The Warranty Is Still On.
Add New Tubing PP/HDPE Natural - (includes re-tubing)
Add New Tubing PP Color - (includes re-tubing)
Install New Counter Balance - ADD $19
Downsize/Upsize - ADD $49 Note: If you opt out to have New Tubing is in price unless you select keep original. Send note with size requested and tubing type/color.
Note: For Upgrades and any other Service do not add "Return Shipping" as the Shipping Cost are already Included within the Selected Service.
Shipping to us instructions:
#1 After purchasing this service, ship ZL Hoop to the following address:
Zillion Lights LLC
2550 Sandy Plains RD #225-243
Marietta, GA 30066
#2 Include note with your Service Order No & Issues or Services Requested
#3 If you have a new address please update it on website in your account.
Note: If you are purchasing new tubing only ship the interior of the zl hoop in an 8x10 bubble wrap envelope. Watch video in ZL Club on how to retube, Search #retube. This will save you on shipping costs.
Shipping to us is at the responsibility of the customer. The above service includes return shipping fee's. Service is completed within up to 5 business days after we receive your ZL Hoop. Unless unforeseen circumstances arise. In that event you will be informed and given an estimated time of completion.
For Additional Details refer to SERVICES
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